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Our Terms
Canal Boat Hire
1. BOOKINGS will only be accepted when made upon the official
booking form and accompanied by the appropriate deposit. The balance
is due for shortbreak hire 6 weeks before the date of hire and 8
weeks before weekly hire. An additional security deposit of £60 for
shortbreak or weekly hire will be collected before the boat is
handed over.
2. CANCELLATION. Should the hirer cancel the booking we will make
every endeavour to re-let the boat. If we are successful the hirer
will no longer need to pay the balance of the hire charge but the
deposit will be retained to defray expenses. If we are unsuccessful
then the hirer remains liable for the balance of the hire charge.
3. CANCELLATION INSURANCE is not included, should you wish this type
of cover, please make your own arrangements.
4. RETURNS OF BOATS. Boats must be returned at the end of the cruise
in a clean condition and vacated at the agreed time and place.
Failure to do so will incur loss of the security deposit.
5. EQUIPMENT. The hirer is responsible for the boat and equipment
and is expected to report and pay for any equipment damaged, broken,
lost or stolen.
6. INSURANCE of the boat and the hirer's liability to other parties
(up to £1,000,000) is included in the hire charge.
7. HIRER'S PROPERTY. We regret that we cannot accept any
responsibility for damage to passenger's property, baggage, motor
cars etc howsoever caused.
8. REPAIRS are White Horse Boat's responsibility and must not be put
in the hands of others without permission. The hirer MUST notify the
company immediately if repairs or service are needed. The hirer will
be responsible for the cost of any repairs caused by negligence.
9. NAVIGATION. No boat may tow another, travel after sunset or
before sunrise without prior permission of the Company. The hirer
must obey any instructions given him by the Company or British
Waterways.
10. RESTRICTED CRUISE. White Horse Boats accepts no liability and
shall not be bound to make any financial adjustment in the event of
cruising waters being restricted through repair works, floods, lack
of water, lock closure or any other cause beyond the control of the
Company. In this event White Horse Boats reserve the right to move
the boat to a temporary base without prior warning in order to
provide the hirer with the maximum cruising distance.
11. No CANDLES or BARBEQUES to be used on the boat.
12. ALCOHOL. The person in control of the craft is reminded that the
boat driving laws are the same as those for driving cars.
13. PARKING. On arrival at the Wharf you may need to purchase a
parking ticket as the whole wharf area is now ‘Pay & Display’ (8.00
am – 6.00 pm) but after loading your belongings onto the boat we
will escort you to a private parking area nearby.
NO PETS!
Please do not bring pets, we cannot let you sail if you do so.
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Canal Cruises
CONDITIONS OF HIRE
1. Bookings will only be accepted when made upon the official
booking form and accompanied by a deposit of £75.
2. The person signing the booking form shall be deemed to be the
Hirer.
3. Telephone bookings must be confirmed within seven days upon the
official booking form.
4. The Hirer, upon making a booking, becomes responsible for the
whole of the Hire Charge and the balance must be paid on or before
commencement of the trip.
5. The owners reserve the right to refuse bookings without assigning
any reason for so doing.
6. Whilst the owners will endeavour to operate the trips as booked,
no liability will be accepted for any cancellations, breakdowns or
unpunctuality, however caused. In the event of the Owners cancelling
a trip. All monies paid by the Hirer will be returned in full, and
the Hirer will have no further claim against the Owners.
7. Passengers must have due regard for their own safety and in
particular must not lean out over the side of the boat. The Owners
will not be responsible for loss or damage of personal effects
whilst on board.
8. Passengers must not drop any items of litter, etc., over the side
of the boat.
9. During the hire, the boat shall remain under the complete control
of the Captain and crew. The Hirer and all members of his party,
must accept the Captain’s orders on all matters concerning the
conduct of the trip. The Captain at his sole discretion may, for any
reason, vary the trip.
10. The Hirer is responsible for the behaviour of his party and for
any damage caused by them. The Hirer is also responsible for
ensuring that all members of his party are aware of these conditions
of hire.
11. The Owners reserve the right to sell all liquid refreshments and
intoxicating liquor consumed during the trip.
All Catering on board must be offered to the Owners.
No food or drinks may be brought on board and consumed without the
express permission of the Owners.
12. The Owners reserve the right to close the bar and shop at any
time.
13. Should the Hirer wish to cancel the booking, he shall notify the
Owners in writing. The Owners will then endeavour to re-let the
boat. If the Owners are successful, the cancellation will be
accepted and the deposit retained. If the Owners are not successful
in re-letting, the Hirer remains responsible for two-thirds of the
hire charge.
14. Hirers are welcome to bring along their own entertainers who
will count as additional passengers. However, the volume and
contents of the entertainment must not be such as to annoy, disturb
or offend members of the crew, other canal users or nearby
residents.
15. If during a trip, after due warning, these conditions of hire
are not observed, the Captain may immediately terminate the trip
without making any refund of the fee paid.
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